Who is Regal.io?
Regal.io is a cloud-based outbound contact center platform that enables businesses to engage customers through personalized, branded calls and SMS campaigns triggered by real-time customer behaviors and data. Key solutions include a drag-and-drop Journey Builder for orchestrating cross-channel outreach, Branded Caller ID to increase answer rates, AI-powered conversation intelligence tools, automated A/B testing, in-app reporting and data streaming, and a unified agent desktop integrating dialing, routing, task prioritization, and conversation history across channels. Regal.io aims to help businesses drive more revenue by reaching the right customers at the right time with the right message, treating them like royalty.